- You can now see information about available radio access technologies and networks when you download the price list from Terminal.
- Added a new API endpoint that gives you a SIM's daily data and SMS usage.
- We also updated the "Get SMS from the device" endpoint, which now only notifies you of the messages you haven't seen yet.
- Fixed a bug where users who had the prepaid account couldn't top up their credit.
Additions to the price list files and API
We now support US dollar billing
1oT Terminal now supports US dollar billing. We integrated Stripe as our new payment provider, so our customers can now receive their invoices from 1oT in euros or dollars.
Due to the Stripe integration, the credit card form on the Company page also has a new look.
Improvements and fixes:
- Fixed a bug in the SIMs view that caused the countries filter to not include all the correct countries when you filtered by continents.
- Changed the Event log to show provisioning commands as "In progress" instead of "Error" when SIM status changes haven't finished yet.
Feature
Fix/Improvement
New customer support management platform
We have moved our customer support from Freshdesk to Jira Service Management.
You can contact support via the pop-up window on Terminal or the 1oT Support Portal, where you'll find answers to frequently asked questions, helpful articles, and other resources. You can also create an account on the portal to view all your past tickets and conversations.
You'll also still be able to reach us at support@1oT.com.
Improvements and fixes:
The eSIM management tool's search bar now shows the ICCID or eID previously used to filter a search even after you navigate away from the page and return to it later.
Fixed an issue where the dashboard's map didn't show location icons after you changed the time period.
Unified the look of icons and drop-down menus across 1oT Terminal.
Fix/Improvement
Improved SMS-related capabilities over API
We have improved the API to provide comprehensive visibility of SMS.
You can now use the API to send an SMS to your device and receive a status update on its delivery. You can also retrieve the content of any SMS received from the SIM card via the API.
You can also adjust the SMS limit via the API to secure the device's behavior.
As part of our latest release, we have introduced SMS delivery statuses to improve the Session breakdown table in the SIM detail view. Statuses include "pending," "sent," "delivered," and "failed."
Improvements and fixes:
- Last year, we made two-factor authentication mandatory for all users. Now, we also remind you to change your password every six months to add an extra layer of security.
- The last network based on the last data session is now visible in the SIMs view table.
- You can grant permission to create and edit workflows in the Workflow automation app for the Operator user type.
- The Event log now states the data package to which the SIMs were moved and also from where they were moved.
API
Fix/Improvement
Separating Alerts and Events for a Better Overview
We have separated the Alerts & Notifications tab and the Event Log to give you a better overview of critical information.
The Alerts page is now only for notifications about potential connectivity problems or notifications you have set with Workflow Automation. You can access this from the bell icon.
We've introduced a new feature that allows you to personalize your Alerts preferences.
You can now choose which notifications you want to see and even change the primary SIM identifier. By default, the identifier is ICCID, but you can now switch it to a SIM’s IMSI, MSISDN, or IMEI.
The Event log shows all the activities taken on your account, which can be found in the menu under the human icon.
A new feature for the Event Log is seeing progress with SIM status changes, eSIM transactions, and sending SMS messages. Click "See more info" to see the progress of each individual SIM in a bulk action.
Fix/Improvement
Feature
Separate SIM order invoices from monthly invoices
You can now request your account manager to create SIM order invoices that are separate from your monthly connectivity invoices.
SIM order invoices are helpful when you want to keep your product manufacturing costs separate from your monthly connectivity fees or when you want us to send the SIM Order invoices directly to your production partner.
Improvements and fixes:
- In SIMs view, pressing "Enter" in the search bar will refresh the results, so you can check if anything about the filtered SIMs has changed.
- We made all the tables across 1oT Terminal unified and sleeker.
- We improved and unified the design for radio buttons and checkboxes.
Feature
Fix/Improvement
Improved SIM detail view is live
We are excited to announce that after a month and a half of hard work, we have improved daily SIM management by introducing a detailed view of SIMs.
The most significant change is the improved layout of the information.
Common actions such as changing the SIM status, resetting a SIM, or sending an SMS are easily accessible at the top of the page.
In addition, the "most recent" data session is now separated from the historical log of all data sessions. You can also see if the SIM card is in a session in the "Last connection" section.
Bringing all of the information to one place
To reduce the time spent searching, we have collected all the information about the SIM card and divided it into different tabs — connection, usage, eSIM, and configurations.
You can also find additional details about the SIM itself, including form factor, chipset, manufacturer, and a download option for the SIM datasheet, which provides complete information. In addition, you can navigate to the linked data package with a single click.
Other updates
- You can now easily view all data sessions with accompanying charts showing individual sessions and trends in data usage or SMS.
- In addition, you can now activate and delete profiles for eSIMs without going to the eSIM management tool.
- The filters and search results on the SIM overview page are retained when you return to the SIM view.
Improvements and fixes:
- A filter for cellular modules based on IMEI has been added to the SIM view
- Networks are grouped by country in the SIM detail view filter.
- Updated the look of all toasts and alerts
Feature
Fix/Improvement
A whole new SIMs view is finally here
After months of hard work, a new way of managing SIMs is available. We have made important and minor updates and changes, which will be demonstrated in a comprehensive video soon.
New and more comprehensive filter options
First, we added all the missing filters so that every column in the 1oT terminal can be filtered. This change meant that we had to rethink the filtering experience.
Instead of seeing lots of filters at the top of the page, you can start filtering by clicking the button next to the search box.
The great thing about this filter is that sometimes you don’t want to include 5 data packages, you want to exclude one. This can now be done by selecting is or is not.
If you don’t always want to click on the filter button, you can also filter directly from the column header.
Filtered views for quick access
You can save views based on filters to return to them later. With this feature, you can quickly access problematic SIM cards that need constant monitoring or keep an eye on a deployment in a new country.
Saving a filtered view creates a tab at the top of the workspace where you can navigate between all SIMs or a specific view.
Customizing the summary row
You can now hide or show the summary metrics that are important to you and see an indicative trend metric that compares the current timeline selection with the previous period.
Introducing a context menu
The original innovation of 1oT Terminal’s SIMs views added all SIM-related actions to the table next to the metrics and information.
Over time, the available content in the SIMs view has expanded so that there are many columns to navigate.
We've introduced a context menu that allows you to quickly reset a SIM or send an SMS by right-clicking on the SIM row the cursor hovers over.
Lots of fine-tuning and focus on the details
We have tweaked all the details of the new SIM view to make SIM management as smooth as possible:
- Added a new loading animation
- Updated the search input field
- Fixed the table at the top of the page
- Made selecting the date range more intuitive with a manual input option
- Made grouping, labeling or changing data limits within the table clearer
- Made bulk action selections instantly available.
Improvements and fixes:
- All settings and Terminal-related preferences are now on a single settings page, accessible from the top right corner.
Feature
Fix/Improvement
Holiday spirit at the 1oT Terminal
Improvements and Fixes:
- You can now perform multiple eSIM compatibility tests with the same eSIM card
- We improved the display of eSIM compatibility test logs to provide a better overview
- The SIM list export file can now also contain information about SMS limits
- We save you a few seconds when copying and pasting the 2FA code, as the input field is immediately active when you see it
- We have fixed a bug with the navigation bar that sometimes occurred when the browser was resized
Fix/Improvement
Better control over the visibility of apps for sub-clients
We've made a lot of updates to the Sub-client app recently. But the more we see how the app is used, the more things we find that we can improve.
Today, we're enabling more control over app visibility for sub-clients. Instead of choosing to show all apps or none, you can now select specific apps to be visible to sub-clients.
You can also now see which apps each sub-client enables and the associated costs.
Improvements and fixes:
- The SIM selection component has been improved and standardized across the 1oT Terminal. The next time you select a batch of SIMs to complete eSIM transactions, apply workflow automation, or move SIMs from one data package to another, the component will look and work the same. You can also better understand how many SIMs have been selected.
- A saving logic for toggles has been implemented in the Sub-client app, so you have to click Save to keep your preferences.