Each account can now store multiple delivery addresses for receiving SIMs. This simplifies ordering SIMs through the Terminal and makes communication between you and your account manager much more efficient.

In the company settings, you can add delivery addresses for each of your branches or factories and specify the person who should receive the delivery. Now when you order SIMs, you can easily tell us which facility to deliver them to.

Improvements to automatic eSIM testing

Thanks to feedback, we have made significant improvements to the automatic eSIM testing app.

• You can now run an eSIM test multiple times with the same eSIM card
• You can filter eSIMs that have passed the eSIM test on the eSIM management page
• We have improved the handling of failed tests and made the system more robust
• We now show and bundle all the small steps that happen during eSIM transactions

Fixes and improvements

• We are now sending a confirmation email when SIMs are ordered from 1oT Terminal
• We have improved the rounding of the figures for costs and data consumption in the monthly email report
• You can now see in the event log why the "test" status has expired. Either because the allowed data has been consumed or because the trial period has expired.
• You can toggle between the current and new prices per data package if you have agreed with your account manager that prices will change and they take effect in the coming month(s).
• Fixed an error where in some cases you could not edit the registration and VAT number fields of the second business unit

Feature

Fix/Improvement

Today we're rolling out a highly requested IMEI lock feature as part of the Diagnostics app.

The importance of this function comes from the fact that users can lock the use of SIM to a specific device identified by its IMEI number (International Mobile Equipment Identity - a serial number assigned to the cellular module by the manufacturer).

This way, an unwanted person who's gained access to your device won't be able to misuse your SIM by plugging it into another device, as the SIM will be automatically put offline when we identify a new IMEI.

This is how it works:

• Enabling/disabling the IMEI lock is done in the SIMs view of the Terminal after activating the Diagnostics app. Changes to the IMEI lock can be made via the API.
• IMEI lock can be enabled for each SIM individually or as a bulk action on the "Edit SIM attributes" tab.
• When the IMEI changes, the SIM is automatically set "offline" on the terminal and therefore cannot perform data sessions until the user allows it. A notification is sent to the customer that the IMEI lock has been triggered, containing information about the old and the new IMEI number.

Additional improvements to the Diagnostics app

• IMEI numbers are automatically found and attached to SIM cards, reducing the manual work required to assign the number to each card.
• You can automatically see the model of the cellular module based on the IMEI number. This makes it easier to find the device's cellular module and streamlines troubleshooting.
• All functions of the Diagnostics app are now standardised for all telecom profiles, resolving the issue that the app worked differently for some profiles.

Introducing the IMEI number field to all customers

If you have not yet enabled the Diagnostics app, you can still add an IMEI number to any SIM card. This must be done manually, but you can do it in bulk or add it one by one. The IMEI field without the Diagnostics app works similarly to the SIM name, i.e. it can be used to identify a specific card.

Remember that although you've added IMEI numbers to the SIM cards, without the Diagnostics app you cannot lock IMEI with a specific SIM card.

Fix/Improvement

Feature

We've added an option to split monthly invoices among different business units. You can create business units for invoices on the "Company Settings" page.

SIMs can be assigned to each business unit by linking them via a data package selection. At the end of the month, we create separate invoices based on the data and SMS usage of the assigned SIMs.

Let's say your company operates in multiple countries and has different business entities in each of those countries, while managing all SIM cards on one platform - 1oT Terminal. Now, instead of receiving one invoice for one company and billing the other business units, you can receive separate invoices from 1oT for each division. This way, you have less manual work to do, and it is easier to see the costs of each business unit.

Fixes and improvements

• Fixed a bug where you could skip selecting an automated action when creating date-based workflow automation;
• We're now showing the cellular module model under "Device info" based on the IMEI code. This applies only to users who have subscribed to the Diagnostics app.

Feature

Fix/Improvement

As another step in our journey to simplify eSIM management, we're introducing an automatic eSIM test function. It ensures that your larger deployments with 1oT are successful and smooth.

The eSIM test is an important step of successful eSIM deployment and must be completed with one card and cellular module before performing transactions with a wider fleet.

The test is performed using a dedicated test profile and goes through all eSIM transactions, including downloading, enabling, deactivating, and deleting a profile on an eSIM.

To begin the test, you need to:

• know the EID number of the particular card;
• share the model of the cellular module
• make sure the APN is configured correctly;
• turn the eSIM to the "LIVE" status

When the automated process starts, the respective eSIM is set to download, activate and finally delete the test profile.

If the test fails, you and our technical team will receive an email with the error details, and a specialist will take care of the matter on 1oT's side.

If the test is successful, you will receive a confirmation email, and you are free to swap telecom profiles on your eSIMs!

Feature

View demo

Today we're pleased to announce the second version of the eSIM management tool. It's probably the most important element for easy management of global IoT deployments.

When we started the redesign of eSIM management, we'd 3 main goals:

1. give a better overview of eSIMs and telecom profiles;
2. extend the functionality of the comparison tool to find the most suitable telecom profile faster;
3. simplify the eSIM transaction flow and the number of successful deployments.

Let's look at the upgrades step by step.

Overview of eSIMs

We've improved the eSIM overview table to provide a better overview of your eSIM deployments. The overview cards are now even more informative. They serve as a quick filter to show only eSIMs with activated telecom profiles.

Previously, the table was fixed with columns and information. We've added a feature that allows you to change the preferences of the columns. So you can see exactly what you need for your work, similar to the SIM view table.

If you hover the number of telecom profiles in the overview table, you can see which profiles are available on the eSIM card.

Comparison tool

The eSIM comparison table will help you find the most suitable telecom profile for your SIMs. We've made some improvements to help you find the right profile faster. First, for each telecom profile there's now a longer description of the benefits and the most suitable use case. Secondly, each profile now has soft aspects for comparison to better understand the shortcomings or opportunities of each telecom profile, in addition to comparing the price of data or SMS.

eSIM transaction

After finding a suitable telecom profile, it's time to complete the eSIM transaction. The main updates have been in the background, meaning we've introduced more guardrails for a successful transaction and are able to catch errors before they occur.

One new update is that you can move eSIMs with a new profile into an existing data package, rather than having to create a new one for each transaction.

Feature

We are pleased to announce that 1oT Terminal's billing logic has undergone a significant upgrade, and we now support prepayment.

This allows you to pay for connectivity services in advance, making it easier to stay connected. You can now transfer money to the Terminal account beforehand, and the correct amount will be automatically deducted from your balance when a billable event occurs.

The functionalities include:

• Automating your payments by setting up a prepaid balance renewal via credit card or a PayPal account;
• You can still pay by invoice, and the selected amount will be automatically added to the user’s Terminal account balance;
• Setting a percentage threshold for alerts so you are notified whenever the balance falls below the set limit.

Not only does this make it easier to keep a large number of SIM cards connected, but it's also protection against additional costs that can occur when IoT device malfunctions and consumes a large amount of data or sends thousands of SMS messages in a short period of time.

It is important to note that nothing changes in pricing with the introduction of a prepaid model. Unless you switch to the prepayment model from account settings, you will continue to receive a monthly bill for the services.

Feature

We have introduced a minor update to the Workflow Automation app, which received a significant upgrade a month ago.

You can now create recurring automations to run after a specified time interval. This is a great addition to date-based automation, where you can schedule actions for a future date and time. For example, now you can schedule a reset of SIM after each day, week, or month.

Updates to the Intelligent Connectivity app

Any issues the Intelligent Connectivity app finds will show up on the dashboard when you log in.

We have also made some improvements to the built-in issue detection system:

• When 1oT Terminal detects that SIM frequently jumps between different networks, we now specify which networks are involved
• Improved the logic of the underconsumption rules to avoid false detections

Fix/Improvement

One of the most popular value-adding apps, Workflow automation, has received a significant upgrade.

In addition to improving the look and feel and updating all the descriptions to be consistent, there are a few key improvements to bring out:

• You can now set date-based triggers. We merged the Future events app with Workflow automation.
• We're automatically catching contradicting workflows. You'll receive an email notification if you have created a workflow that doesn't allow the other to function correctly.
• We extended data packages related automatic actions to optimise costs better.
• You can now set triggers for custom periods and indefinitely. E.g. trigger an action if SIM has consumed more than x GB during the entire lifecycle of the SIM.
• You can select one of three units for every consumption-based trigger — KB, MB or GB. It used to be just MB.

Learn more about Workflow automation in our short video guide.

Feature

Fixes and improvements

• Fixed an issue where the dropdown in the SIMs view's table was acting up when creating a new group or tag
• Customers who have added a dedicated email(s) for monthly invoices won't receive an invoice to a general company email address (unless they are the same)

Fix/Improvement

View demo

We are excited to let you know that we have updated our sub-client app.

Often our customers are not the end-users of the IoT devices. The “sub-client” app allows device manufacturers to give day-to-day SIM management to device owners. This will let device owners see real-time data usage, manage the SIM lifecycle, set up alerts, and make changes to their SIMs as needed.

With this new update,

• you’ll have a more granular and future-proofed way of giving permissions to third parties;
• you can group SIMs without affecting the sub-clients interface or conflicting with your customer’s way of doing things;
• you can export data usage and costs per sub-client, making it easier to charge your customers;
• you can allow your customers to leverage value-adding apps without yourself subscribing to them.

If you have any questions or need help getting started, please don’t hesitate to contact us. We would be more than happy to assist you.

Slide-over for SIM details

The recent release also includes a slide-over for SIM details.

The slide-over includes all the information from the SIM detail page. Instead of being directed to a new page when you click on the ICCID, you'll see a slide-over with the same information anywhere in Terminal.

Since you don't have to leave the main page anymore, it speeds up troubleshooting and makes applying small changes to SIMs from any screen convenient.

Feature

We hope you enjoy these two new updates!

Today we're rolling out a keyboard shortcut that makes finding SIMs quicker without taking your hands off the keyboard.

Cmd+K / Ctrl+K brings up a quick search box to find a SIM and directs you to the SIM detail page from anywhere in the Terminal.

Wherever you are in the Terminal, you can bring up the search box by using the same keyboard shortcut.

SLEEP status is merged with OFFLINE status

We merged SLEEP and OFFLINE statuses. 1oT Terminal now only displays the OFFLINE status as SLEEP will be discontinued.

How might this affect you?

• If you don't have any SIMs in SLEEP status, it will not affect you.
• If you have some SIMs in SLEEP, the SIMs will be automatically converted to OFFLINE status.

In no scenario will your costs increase. They either remain the same or decrease.

• The OFFLINE status will have the same monthly fee as you had with SLEEP status. The monthly cost of SLEEP status is applied to OFFLINE SIMs.

From today, you cannot put SIMs to SLEEP status. Instead, the OFFLINE status will remain the only status for deactivating SIMs and data allowance.

• Any Workflow automation events that currently put SIMs to SLEEP status will be converted to put the SIMs to OFFLINE status instead.
• In the API, OFFLINE and SLEEP status will also be merged. If you send in a request to put the SIM to SLEEP status, it will still work. But the SIM will go to OFFLINE status.
• OFFLINE will be the only status that deactivates data/SMS usage and stops SIMs from pinging the network for any updates.

Fixes & improvements

• Unified the colour scheme across Terminal

Feature

Fix/Improvement